Always at your side, even after your purchase
After Sales Service for Industrial Packaging Machinery
At Be Global Supplies we believe that our commitment to our customers does not end with the delivery of the machine. That is why we offer you a complete, professional and close after-sales servicewhich ensures the proper functioning of your industrial packaging machinery over time.
The peace of mind of having us close by
What is our after-sales service?
We offer comprehensive technical support, designed to ensure maximum productivity and service life of your equipment:
- Repair of packaging machineryWe intervene quickly in the event of any incident to minimise downtime on your production line.
- Preventive and corrective maintenanceWe plan regular check-ups so that everything runs as smoothly as it did on the first day.
- Original spare partsWe supply 100 % parts and components compatible with our machines, guaranteeing durability and safety.
Our technical team is made up of specialists with extensive experience in industrial stretch wrappers, case sealers, case erectors and strapping machines.
National coverage with personalised attention
We serve customers throughout Spain with the same efficiency. Our aim is to provide fast, efficient technical support tailored to your needs. Whether it's an emergency or a scheduled service, you can count on us.
In addition, we adapt to the channel that is most convenient for you: telephone, email or video call. We want you to feel that behind every machine there are people who accompany you.
MAINTENANCE, WORKSHOP, ORIGINAL SPARE PARTS
Specialists in customised machinery
Unlike other companies, at Be Global Supplies we design and manufacture customised packaging machinery, fully customisable with your company's logo and visual identity.
Because we are involved in the entire process - from design in Spain to manufacturing in our plants in Mexico and China - we know your machine inside out. This specialisation allows us to offer you a agile, efficient and adapted after-sales serviceensuring maximum performance throughout the life of the equipment.
Why rely on our technical support?
- Experience in customised machinery
- Reduced response times
- Spare parts available quickly
- Qualified and constantly trained technicians
- Close and professional attention
How long does it take for a technician to arrive after requesting assistance?
Normally, our technicians are able to respond to your request within a few minutes. within 24 to 72 hoursdepending on the location and type of incident. We always try to give you the fastest possible solution.
Can I request maintenance even if my machinery has no breakdowns?
Yes, in fact, we recommend it. Our preventive maintenance helps to avoid unplanned downtime and prolongs the service life of machinery.
Do you work only with your own machines?
No. Our after sales service is specialised in the machinery manufactured by Be Global SuppliesWe know every technical detail and use original spare parts designed specifically for each model, but we also offer technical service for machines of other brands.
Are the spare parts original?
Always. We work exclusively with original and approved spare parts to ensure the safety, performance and durability of your equipment.
How do I request a technical intervention?
You can contact our team at the following address contact formby telephone or e-mail. Once we have received your request, we will arrange for a visit or the dispatch of spare parts immediately.
Do you need us to study your machinery project together?
CONTACT US
address
- P. I. La Serra. Camí de la caseta 3-6
- 08185 Lliçà de Vall (Barcelona) Spain
Business Hours
- Monday to Friday: 7:00h to 15:00h